Maintenance means stopping small problems from becoming emergencies
Serious maintenance is not just about applying updates. It includes error monitoring, verifiable backups, dependency tracking and the ability to return quickly to a stable state.
Reply within 24 business hours · free 30-minute discovery call · free detailed quote
Corrective, preventive, adaptive
We distinguish between corrective, preventive and adaptive maintenance so that every intervention has a clear objective.
Assessing the impact before making changes
Before any sensitive change, we assess its impact on data, search rankings, integrations and deployment.
Three types of maintenance
Preventive maintenance is the least visible and the most cost-effective: an updated, backed-up and monitored website rarely breaks down, and is quickly repaired when it does.
What maintenance includes
- updates to the CMS, modules and libraries, tested on a copy whenever possible;
- automatic backups stored off the server, with restore tests;
- monitoring of uptime, errors, the HTTPS certificate and the domain name’s renewal date;
- fixes for any issues found;
- small content or feature changes;
- a report of the work carried out.
Taking over a site maintained by someone else
Many requests concern websites whose provider no longer responds. A takeover always starts by recovering access and making a full backup, before any change: we describe the approach in the article taking over an abandoned web project.
“Responsive, very available and fast. Serious, competent, professional work. A real pleasure!”
Aco, A.C.O — recommendation published on Codeur.com, May 2018 (translated from French)
Frequently asked questions
What happens if the site goes down?
We identify the cause from the logs, restore the service, restoring a backup if necessary, then fix the cause so the outage does not happen again.
Fixed plan or on-demand work?
Both are possible. A fixed plan is better as soon as the site generates revenue or regular leads, because prevention cannot wait for an outage.
Our maintenance plans
Essential
on quotation
For a showcase website that must stay secure and online.
- CMS and plugin updates
- automatic off-server backups
- uptime, HTTPS and domain monitoring
- intervention report
Shop
on quotation
For a website that sells and cannot afford downtime.
- everything in the Essential plan
- updates tested on a copy
- regular restore tests
- response within 4 business hours in case of an outage or hack
Evolution
on quotation
For an application or website that changes every month.
- everything in the Shop plan
- development time included each month
- improvements planned together
- performance monitoring
The exact scope and price are set according to your website after the free 30-minute discovery call. Describe your website and receive a free, detailed quote.
Our commitments
- Reply within 24 business hours to every enquiry.
- Free 30-minute discovery call, followed by a free detailed quote valid for 30 days.
- A single point of contact: the developer who builds your project, self-employed since 1999.
- You own the code, the access credentials and the content once the project is paid for.
- 3-month warranty: defects reported after launch are fixed free of charge (terms).
- Staged payments available: 30% deposit on order, then a payment schedule suited to the project.
- Response within 4 business hours in case of an outage or hack, for clients on a maintenance contract.
- Projects run in English or French, for businesses in France and abroad.
Is your website really being maintained?
Let’s review your current backups, dependencies and monitoring.
What happens next?
- You describe your project in a few lines.
- We reply within 24 business hours to schedule a free 30-minute call.
- You receive a detailed quote: scope, price, schedule and payment plan.
Prefer to call? +33 7 66 06 80 03