Turning a business process into a reliable platform
A business platform often brings together rules that used to live in spreadsheets, emails and the memory of employees. The first challenge is to make those rules explicit.
A map that becomes the backbone
We document the roles, statuses, transitions, approvals and exceptions. This map becomes the backbone of the product.
Interfaces organised around decisions
The interfaces are then organised around the decisions each role has to make. A user should not have to go through five screens to find out that a piece of information is missing.
Your current process is the right starting point
Show us your current process, even if it still relies on Excel and email.